Authorized retrieval of security camera footage for incidents, claims, and disputes — handled with strict privacy and access controls.
Get a quoteWhen a board or manager needs footage from a building's security system, we retrieve, review, and hand it over — following a clear authorization process that protects resident privacy and keeps a record of every request.
Board or manager submits date, time, and camera location needed.
We confirm the request comes from an authorized board or management contact.
We pull the requested footage directly from the building's system.
Footage is delivered to the authorized contact only, with a retention log.
Privacy note: Footage is only released to board members or management contacts with documented authority, and every request is logged. We do not release footage to individual residents directly.
Vandalism, theft, or unauthorized entry reported to the board.
Footage supporting a property damage or liability claim.
Verifying details of a disagreement between residents or with the board.
Most footage requests are completed within 1–3 business days, depending on the age of the footage and the building's storage system.
Pricing varies by request scope and footage volume. Request a quote and we'll respond with a straightforward rate.
Get a quoteOnly board members or property management contacts with documented authority. We verify this before retrieving any footage.
Requests from individual residents must go through the board or property manager, who can then authorize the request on the resident's behalf.
This depends on your building's storage capacity and retention settings — typically 14 to 30 days. We'll confirm availability when we receive your request.