Intercom Programming

Keep your building directory current — resident names, unit numbers, and call routing updated correctly, without downtime for residents.

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What this service covers

Intercom directories fall out of date fast — residents move, phone numbers change, units get renamed. We update your system directly so visitors always reach the right unit, and calls route to the right resident.

What's included

Directory updates

Adding, removing, and reordering unit listings as residents change.

Resident info changes

Updating names and call-out phone numbers tied to each unit.

System checks

Verifying call routing and door release function correctly after updates.

Process & turnaround

1
Send updated resident list

Board or manager provides the changes needed.

2
We update the system

Directory and call routing reprogrammed on-site or remotely.

3
We confirm and test

Test calls placed to confirm routing works correctly.

Typical turnaround: 2–3 business days from receiving your updated resident list.

Pricing

Pricing depends on your intercom system and how often updates are needed. Request a quote for a straightforward rate.

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Frequently asked questions

Will residents lose intercom access during updates?

No — updates are made without interrupting the system's normal operation for other units.

Can you set up call forwarding to a cell phone?

Most systems support this. Let us know during your request and we'll confirm compatibility with your building's system.

How do we submit resident changes?

A simple list — unit number, resident name, and phone number — sent by your board or management contact is all we need.